Data Protection

Privacy Policy raja138 — Your Information Is Safe With Us

Raja138 takes player privacy very seriously. This document clearly explains how we collect, use, store and protect your personal information as a user of our platform.

Last updated: 1 January 2026
Commitment raja138 Privacy

Six core principles that underpin how we manage your personal data

256-bit SSL Encryption

All data transmitted between your device and raja138's servers is protected with 256-bit SSL encryption — the same security standard used by leading banking institutions worldwide.

No Data Sales

Raja138 does not sell, rent or transfer players' personal information to third parties for marketing purposes. Your data belongs to you and we will not monetize it without your consent.

Limited Data Access

Only Raja138 staff who require access to your data to perform their duties are permitted to do so — and they are bound by strict confidentiality agreements.

Full Control in Your Hands

You have the right to access, correct, or request deletion of your personal data at any time. Such requests can be submitted through Raja138 customer support.

Secure Data Storage

Players' personal data is stored on servers protected by layered access controls, intrusion detection systems, and regular backups to prevent data loss.

Full Transparency

This Privacy Policy is written in plain, easy-to-understand language — not complicated legal jargon. We believe you deserve to know exactly what happens to your data.

1

Introduction — Why Privacy Matters to raja138

Raja138 understands that player trust is the most valuable asset to our platform. That trust goes beyond game fairness or accurate payout of wins — it also covers how we handle the personal information you entrust to us when registering and using raja138's services.

This Privacy Policy applies to all Raja138 platform users, including website visitors, registered members, and Raja138 mobile app users. By using any of our services, you agree to the collection and use of information as described in this document.

Important Note: This Privacy Policy should be read alongside Terms and Conditions raja138, which together form the entire agreement between you and raja138 regarding use of the platform.

2

Data We We Collect

Raja138 only collects data necessary for legitimate purposes related to the provision of our services. The following are the categories of data we collect and the reasons for collection:

Data Category Example Purpose of Collection
Identity Data Full name, date of birth, identification card number KYC verification, fraud prevention
Contact Data Email address, phone number Account communications, security notifications
Financial Data Bank name, account number (encrypted) Processing deposits and withdrawals
Technical Data IP address, device type, web browser Security, fraud detection
Activity Data Betting history, games played Product improvement, responsible gaming
Location Data Country, state (based on IP) Legal compliance, relevant content

Sensitive financial information such as credit card details and bank account numbers are not stored directly on raja138 servers. This data is transmitted directly to approved payment processors via fully encrypted connections.

3

How We How We Use Your Data

Data collected by Raja138 is used responsibly and solely for the following purposes:

  • Creating and managing your user account, and verifying your identity through the KYC process.
  • Processing deposits, withdrawals, and all financial transactions related to your account.
  • Sending necessary communications related to your account, such as transaction confirmations, security notifications, and important alerts.
  • Detecting and preventing fraudulent activity, multi-account use, and other security threats.
  • Meeting legal compliance obligations and regulations applicable to the raja138 platform's operations.
  • Improving raja138 platform products, services, and user experience based on aggregate usage data analysis.
  • Providing effective customer support whenever you need assistance.
  • With your consent, sending promotional information and special offers related to the Raja138 platform.

You can stop receiving marketing communications at any time by updating your notification settings in your Raja138 account profile. Important account-related communications (e.g. security notifications) will continue to be sent regardless of your marketing settings.

4

Data Sharing with Third Parties

Raja138 does not sell or transfer players' personal data to third parties for marketing or commercial purposes. However, there are certain situations where we may need to share data with carefully selected parties:

  • Payment Processors: Payment service providers such as FPX, Touch 'n Go eWallet, GrabPay, and crypto processors receive the transaction information required to process your deposits and withdrawals. All processors maintain their own data security policies.
  • Technical Service Providers: Companies providing technical infrastructure, cloud services and analytics tools to raja138 may have limited access to certain data under strict confidentiality agreements.
  • Authorities: raja138 will disclose data to law enforcement authorities or regulatory bodies when required by law or court order.
  • Fraud Prevention: In cases involving suspected fraud or illegal activity investigations, certain information may be shared with relevant parties for investigative purposes.

All third parties granted access to raja138 user data are bound by confidentiality and data protection agreements that require them to safeguard such information to the same or higher standard as set out in this Privacy Policy.

5

Security Your Data

Protecting player data is a core operational priority at raja138. We continuously invest in the latest security technologies and procedures to keep your information safe:

  • 256-bit SSL encryption for all data transmitted between your browser/app and raja138 servers.
  • Passwords are stored in hashed form using a strong algorithm — Raja138 itself cannot view your original password.
  • Intrusion detection system (IDS) and layered firewalls to protect server infrastructure.
  • Regular security audits conducted by independent cybersecurity experts.
  • Strict internal access controls — staff can only access data required for their specific role.
  • Two-factor authentication (2FA) available for all user accounts.
  • 24/7 monitoring to detect suspicious activity on the platform.

While no security system can be guaranteed 100% safe, raja138 takes every reasonable and practical measure to protect your data. In the event of any data breach affecting your rights or freedoms, we will notify you within the stipulated timeframe.

6

Cookies & Tracking Technologies

Raja138 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. The following are the types of cookies used:

  • Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collecting anonymous information about how users interact with the platform to help us improve navigation and site speed.
  • Preference Cookies: Remembering your preferences and settings, such as preferred language and display format, to make return visits more convenient.
  • Analytics Cookies: Helping us understand aggregate usage patterns for product improvement purposes. This data cannot be used to identify individual users.

You can manage cookie settings through your web browser settings. Please note that disabling essential cookies may affect your ability to log in or fully use certain Raja138 features.

7

Your Rights as a raja138 User

As a raja138 user, you have the following rights regarding your personal data. To exercise any of these rights, contact raja138 customer support via live chat.

Right of Access

You have the right to request a copy of the personal data we hold about you within a reasonable timeframe.

Right to Rectification

You can request correction of inaccurate or incomplete data in your records.

Right to Erasure

You can request deletion of your personal data, subject to legal retention requirements.

Right to Restriction of Processing

You can request that we restrict the processing of your data in certain situations as defined by law.

Right to Data Portability

You can request your data in a machine-readable format for transfer to another service.

Right to Object

You can object to the processing of your data for direct marketing purposes at any time.

8

Duration Data Retention

Raja138 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by law. The following are general guidelines on data retention periods:

  • Active Account Data: Retained for as long as your account is active and you continue using Raja138 services.
  • Data After Account Closure: Certain data, particularly financial transaction records, may be retained for up to 7 years after account closure to meet legal compliance requirements.
  • Technical Logs: Access logs and security logs are typically retained for 90 days before being automatically deleted.
  • Communication Data: Customer support communication records are retained for 2 years for reference and dispute resolution purposes.

When data is no longer needed and there is no legal requirement to retain it, Raja138 will securely dispose of that data using methods that ensure it cannot be recovered.

9

Links to Third-Party Sites

The raja138 platform only contains internal links to pages within the raja138.pro domain. Where any integration with third-party services such as payment processors exists, please note that those third-party websites or applications have their own privacy policies separate from raja138.

Raja138 is not responsible for the privacy practices of such third parties. We recommend that you read the privacy policy of any third-party service you use alongside your raja138 account.

10

Changes to This Privacy Policy

Raja138 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements or newly introduced service features. Whenever material changes are made, we will:

  • Updating the "Last Updated" date at the top of this document.
  • Displaying a notice on the raja138 homepage for an appropriate period.
  • Sending email notifications to all registered members when changes involve significant privacy rights.

We recommend you review this Privacy Policy page periodically to ensure you are always aware of the latest version. Continued use of the Raja138 platform after the effective date of any changes is considered acceptance of the amended policy.

11

Contact Us for Privacy Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact the Raja138 privacy team through the following channels:

Live Chat (Fastest Method)
Available 24/7 via the chat icon at the bottom corner of the raja138 website or app
Privacy Email
Response Time
Privacy inquiries are typically responded to within 3–5 business days

For inquiries related to Terms and Conditions or Responsible Gaming, please visit the relevant page or contact our customer support directly via live chat.

Privacy Guaranteed

Play with Calm at raja138

Your data security is our top priority. Register a raja138 account today and enjoy a safe, fair, and entertaining gaming experience alongside over 500,000 players in Malaysia.

By registering, you agree to the Terms and Conditions and Privacy Policy raja138.

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